Audience segmentation
Select appropriate contact groups instead of sending the same message to every customer.
WhatsApp Bulk Messaging South Africa
Send relevant WhatsApp campaigns and manage every response.
Whapp combines personalised bulk messaging, audience segmentation, approved templates, delivery reporting and a shared inbox for South African teams.
What Whapp provides
Campaigns built for relevance, control and follow-through.
Prepare the right audience and message, review the campaign before release and give your team one place to manage the conversations it creates.
Personalised content
Use approved customer information to tailor names, references and relevant message details.
Meta-approved templates
Use WhatsApp message templates reviewed through Meta's required approval process.
Consent-aware workflows
Support consent records, suppression lists and opt-out handling in the campaign process.
Scheduling and review
Prepare and review campaigns with human oversight before messages are released.
Delivery and response management
Review messaging outcomes and manage replies from the Whapp shared inbox.
Implementation
A controlled route from assessment to launch.
Whapp scopes the platform, people, data and integrations involved before configuration begins.
01
Prepare
Confirm the campaign objective, lawful audience, content and approved template.
02
Personalise
Map approved fields and segment recipients around relevant criteria.
03
Review and send
Validate the audience, message, schedule and suppression rules before release.
04
Measure and respond
Review delivery activity and manage customer replies in the shared inbox.
Frequently asked questions
Answers before you get started.
Can bulk WhatsApp messages be personalised?
Yes. Approved customer data can be used to personalise names, references and other relevant fields for segmented audiences.
Do campaign messages require templates?
Business-initiated WhatsApp messages generally use templates reviewed through Meta's required approval process. The applicable rules depend on the message and conversation context.
How does Whapp support consent and opt-outs?
Whapp can support consent records, suppression lists and opt-out handling within the agreed campaign workflow. Customers remain responsible for lawful processing, recipient selection and campaign content.
Can campaign replies be managed by a team?
Yes. Replies can enter the shared inbox where authorised team members and configured AI assistance can respond with customer context available.
Ready to experience Whapp?