Meta asset onboarding
Review the business account, phone number, templates, catalogue and related Meta assets.
WhatsApp Business API South Africa
A WhatsApp messaging platform built around your team and systems.
Whapp helps South African businesses onboard, manage shared customer conversations, use approved messaging templates and connect WhatsApp to business workflows.
What Whapp provides
Move beyond a one-device WhatsApp setup.
Bring authorised users, customer context, automation, reporting and integrations into one managed environment.
Shared inbox access
Give the right team members structured access to customer conversations and context.
Approved templates
Prepare and use message templates through Meta's required review and approval process.
Automated notifications
Support reminders, updates and follow-ups in approved, consent-aware workflows.
Coexistence assessment
Assess whether an eligible existing WhatsApp Business setup can use a Coexistence onboarding path.
Custom integrations
Connect approved CRM, ERP, calendar, database, API and webhook processes.
Implementation
A controlled route from assessment to launch.
Whapp scopes the platform, people, data and integrations involved before configuration begins.
01
Assess
Review the number, Meta assets, business requirements and eligibility.
02
Plan
Confirm users, templates, workflows, permissions and integration scope.
03
Onboard
Connect the approved assets and configure the Whapp organisation.
04
Validate
Test conversations, templates, automation, handoffs and data flows.
Frequently asked questions
Answers before you get started.
What is the WhatsApp Business Platform?
It enables approved business software to manage WhatsApp conversations, templates, automation and integrations beyond a single-device workflow.
Can we keep our existing WhatsApp number?
Some eligible businesses can use WhatsApp Coexistence. Whapp assesses the number, Meta assets, account state and required features before confirming the appropriate onboarding route.
Does Whapp support message templates and notifications?
Yes. Whapp supports operational workflows using templates approved through Meta's required review process, subject to the relevant messaging rules and customer consent.
Can the platform integrate with our CRM or ERP?
Yes. Custom integrations can be scoped for CRMs, ERPs, calendars, databases, APIs, webhooks and internal services.
Ready to experience Whapp?