CRM & sales
Create or update contacts, capture qualified leads and pass conversation context to sales teams.
Lead creation
Contact updates
Owner assignment
Custom Integrations
Connect WhatsApp to the systems that run your business.
Whapp can be customised to exchange approved data and trigger actions across CRMs, ERPs, calendars, databases, internal services and APIs.
Integration options
Turn a conversation into a completed business action.
Each integration is scoped around your systems, security requirements, data ownership and operational process.
ERP & operations
Connect approved stock, product, pricing, order and operational processes.
Stock queries
Order submission
Status updates
Calendars & bookings
Check availability, create appointments and keep customers informed.
Availability checks
Booking creation
Reminders
Custom APIs
Call secure business services and return useful results inside structured workflows.
Authenticated requests
Data validation
Action triggers
Databases & knowledge
Retrieve approved information and update business records where appropriate.
Knowledge lookup
Customer records
Reference data
Webhooks & automation
Trigger downstream workflows, alerts and internal tasks from WhatsApp events.
n8n workflows
Notifications
Process orchestration
AI Appointment Booking Demonstration
See AI-powered WhatsApp booking in action.
Watch how Whapp guides a customer through an appointment request, checks calendar availability, captures the required details and completes the booking.
Live availability checks
Automated appointment creation
Staff or calendar selection
Customer confirmations and reminders
Human handoff for exceptions
Integration delivery
Designed, secured and tested around your environment.
Custom integration work starts with discovery and ends with a documented, tested workflow—not a collection of disconnected API calls.
01
Discover
Confirm the business outcome, systems, owners and data.
02
Design
Define mappings, security, error handling and handoffs.
03
Build
Implement the agreed APIs, workflows and platform configuration.
04
Validate
Test expected paths, failures, permissions and operational readiness.
Start with one useful connection.
You do not need to integrate everything at once. Start with the action that removes the most friction—such as creating CRM leads, checking calendar availability or submitting an order—then expand from a proven foundation.
Common connections
WhatsApp integrations built around real business workflows.
Whapp scopes each connection around the approved data, system permissions, failure handling and people responsible for the next action.
WhatsApp CRM integration
Create leads, update contacts, assign owners and preserve useful WhatsApp conversation context for sales teams.
WhatsApp ERP integration
Query approved stock, pricing, order and status information, then pass structured requests into operational processes.
WhatsApp calendar integration
Check availability, create appointments and send confirmations or reminders through guided customer journeys.
Microsoft 365 and Google Workspace
Connect approved calendar, productivity and communication workflows where they support the agreed customer process.
n8n and webhook automation
Trigger downstream workflows, notifications, validation and internal tasks from relevant WhatsApp events.
Custom API and database integration
Retrieve or update approved business data through authenticated services with defined error handling and access controls.
Ready to experience Whapp?