R38,398,374
pledged during the 2026 Teddython
12 hours
of live, high-intensity fundraising
12,382
WhatsApp messages sent across the campaign, including 2,402 on Teddython day
AI + human
support for pledger questions
The challenge
Support a national wave of generosity in real time.
The Hot 102.7 Teddython brings pledgers, sponsors, presenters, volunteers, and supporters together around one intense 12-hour fundraising window. Every pledge creates an immediate need for accurate confirmation, payment guidance, and responsive support.
Hot Cares needed to communicate at scale without losing the personal, helpful experience pledgers expect. The solution also had to handle questions throughout the day—from pledge information and payment progress to event proceedings and Section 18A certificate queries.
The Whapp solution
One connected WhatsApp communication layer across the entire campaign.
Pledge confirmation
Pledgers received clear WhatsApp confirmation of their commitment and the information needed to continue.
Payment guidance
Timely messages helped pledgers understand and complete the payment process linked to their pledge.
Event build-up
Campaign messages kept supporters informed and engaged in the run-up to the 12-hour Teddython.
Live event support
During the event, Whapp helped answer high-volume questions about pledges, payments, proceedings, and next steps.
Section 18A assistance
Automated answers guided qualifying pledgers with questions about Section 18A tax certificates and related information.
Thank-you follow-up
Post-event WhatsApp messages thanked pledgers and helped close the communication loop after the record result.
AI-powered pledger support
Helpful answers when the campaign was at its busiest.
Whapp’s WhatsApp AI automation helped respond to pledger questions throughout the day, including queries about Section 18A certificates, pledge confirmations, pledge details, payments, event proceedings, and other campaign information. When human assistance was needed, the shared inbox helped the team continue the conversation with context.
Teddython 2026 gallery
A record-breaking day in pictures.
Explore the live broadcast, fundraising milestones, volunteers, supporters, and celebrations from the 2026 Hot 102.7 Teddython.
The result
R38,398,374
The record-breaking total pledged during the 2026 Hot 102.7 Teddython—supported by scalable messaging, responsive automation, and a connected WhatsApp donor experience.
“Whapp has transformed the way we communicate with our donors and supporters, helping us respond faster and provide better support to those who need us.”
Carmen Roscha
Admin Manager, Hot Cares
Support every donor before, during, and after your fundraising event.
Whapp brings campaign messaging, AI-assisted answers, human support, pledge communication, and payment guidance into one practical WhatsApp experience.
Talk to Whapp